Questionnaire

Standards and Process Certification

Question 15

Does the organization use general rules in the development of its activity?

Question 16

Which General Standards are used?

Question 17

Does the organization use sector specific standards, in the development of its activity?

Question 18

Which sector specific Standards are used?

Question 19

What are the reasons for implementing standards?

Question 20

Process management has benefited from the implementation of standards.

Question 21

There is one or more certified management systems.

Question 22

The implementation of standards and subsequent certification has benefits for the organization.

Question 23

What benefits were identified:

Question 24

Standardization references are followed in order to later obtain product certification.

Question 25

There is a Quality Manager who monitors and manages the certification of the systems and the respective processes included.

Question 26

Are the training courses accredited by DGERT (General Directorate for Employment and Labour Relations)?

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